Change Your Mindset: The Five Rules For Great Telesales
Telesales Guidelines For Callers Working From Home
This little e.book is full of gems for those of us who have to make cold calls to potential customers.
The first gem is that you must have belief. In yourself but also your product or service. The author then goes on to cover the 5 key areas required for anyone to become a successful telesales person:The need to change your mindset - your call is not an interruption you are calling to tell people about the difference your great product or service can do for their organization
- The need for preparation. This chapter is so powerful. If you do nothing else in the book but follow the tips given here, you cannot fail to become a great telesales person. By following this information you should be able to make between 30 and 50 calls per day. Could that make a difference to your income?
- Introduction. You have perhaps 30 seconds to get the person’s attention. This chapter will give you the one phrase to use to make sure you don’t get rebuffed
- Conversation tips. This chapter contains vital Do’s and Don’ts.
- Follow up. The one area most telesales people fall down on. This chapter gives you the actual process required to turn a cold call into a warm enquiry.
And if these 5 steps haven’t made a difference to your skills, then the book concludes with 11 finals tips for moving from mediocrity to mastery.