Alan Sharland 

Alan Sharland is Director of CAOS Conflict Management and has been a mediator and trainer in conflict management skills for 21 years.

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Articles by Alan Sharland

How to Use Conflict As An Opportunity
Conflict is frequently seen as a 'bad thing' and often referred to as something to be avoided or prevented. From the perspective of mediation and conflict coaching this is an approach to conflict that misses the enormous opportunity that exists wi...
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