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By Andrew O'Keeffe
When we point to a common workplace frustration we are probably pointing to a behaviour explained by human instincts. In organisations that have a matrix reporting structure, people generally experience frustration with the system. Human instincts...
By Carole Spiers
An American study of patients with cardiac problems appears to show a significant improvement when stress-management training forms part of their treatment.
By Joyce Gioia
The National Intelligence Council (NIC) in the United States recently released its highly anticipated, 140-page report, Global Trends in Alternative Worlds 2030. The document outlines the major trends and technological developments we can expect i...
By John Blake
Sales has evolved in proportion to the markets awareness of sales techniques. To stay ahead of the curve naturally your sales approach needs to evolve as well.
By Jacqui Strachan
You’ve got a business that ticks over like the tides, employees who can be trusted with the most difficult of tasks, and more profit than you’ll find in Scrooge McDuck’s vault of golden coins. But while you smell the fumes of cold hard cash, one p...
By Ann Andrews CSP
Predictions are that we are moving into a world where there will be:
By Barry Urquhart
What does the balance of 2016 look like? Overall, the commercial landscape will resemble the scene of a road smash ... including evidence of a little road-kill.
By Christine Walter
Have you ever been in a conversation where it seems to be going nowhere? Both parties are almost stuck in their own track with little chance of progress.
By John Murphy
In my opinion, too often we go after the traditional corporate structure – the age old template that we have all experienced.
By Sean DSouza
Why Ending Your Prices with "9" Won't Sell More Product