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Confront Your Regrets Head On Rather Than Later

By Carole Spiers

I was listening to Emily, a 70-year old, being interviewed on radio the other day. She had just arrived back in the UK after her marathon ascent of...

Customer Service Language

By Bruce Turkel

First a customer service confession: I forgot to pay a bill. Got no good excuse, just didn’t see it when I sat down to do my monthlies and it slipp...

Even Leaders Need To Engage In Collaboration

By Carole Spiers

The best among them realise early on they cannot work in isolation

Hardwired Human - Changing Change

By Andrew O'Keeffe

I vividly recall the moment I questioned conventional thinking about change management – and how conventional thinking about “change” misrepresents...

Turning Your Back on Help?

By Guest Writers on Business and Success

Picking up on the theme from my post last week, I think I’ll start with another little story. In this one, another spiritual person was facing som...

The Five Rules of Integrity

By Andy Lopata

1.- When you make a commitment to somebody else, stick to it. If, for any reason, you can't deliver as promised, keep them informed and updated. Do...

We Cannot Become an Expert at What We Do Until We Become an Expert at Who We Are

By Sandy Geyer

There comes a time in all of our young lives when we realise that not everyone is like us. For those of us who had many siblings we may have notice...


By Ian Berry CSP

I believe the world needs more mavericks and less mercenaries. Mavericks (rebels, radicals, dissenters, disrupters, heretics, non-conformists, c...

Things to Consider When Choosing the Right Label For Your Product

By Guest Writers on Business and Success

Being the owner of a small business can be quite a stressful and complicated job. There are a number of things you have to do in a small business t...

Is Your Coworker Actually an A-hole? [Flowchart]

By HubSpot

We’ve all been there before. You're by the water cooler. Or in a quiet hallway. Or at a team outing, perhaps after one too many beverages.

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Tom Poland

Tom Poland

Tom Poland is a serial entrepreneur who now teaches businesses how to build referral systems so they can grow continuously


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