Amy Adkins writes in a Hubspot blog post. "Though many people have some of the necessary traits, few have the unique combination of talent needed to help a team achieve the kind of excellence that significantly improves a company's performance. Which is:
1. Motivational ability
4. Relationship building
5. Decision making skills"
If you are a manager - how would you rank yourself on those 5 areas? And if you didn't fare too well - don't panic - you can learn most of those attributes if you are 'motivated' enough. My suggestion would be to encourage managers in your sphere of influence to get themselves a coach or mentor - we can all benefit from one of those.
Ann Andrews CSP