11 results found.
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Coffee Break Chats: Make Hay TodayBy Mike Leahy$0.00 USD
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The script of a 25 minute action packed sales seminar.
Mike Leahy is a leading Disability Discri...
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Customers Count Don’t They? by Outside the Box (UK)By Vivien Long & Dawn Turner$749.00 USD
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A workshop designed to help attendees understand the importance of effective customer care and to...
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Effective Complaint HandlingBy Dr. Jim Bradley$197.00 USD
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Three Reasons Why You Should Welcome Customer Complaints.If a customer has a complaint but doesn&...
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Eleven Ways To Find More CustomersBy Guest Writer$0.00 USD
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You always need new customers, both to expand trade and to replace the customers you inevitably l...
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The Wisdom of the Customer Service RevolutionBy Colin Dawson$29.97 USD
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49 Thoughts and Ideas to Improve Your Customer Service
During a recessional period it becomes ve...
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What Customers Really Want by Outside the Box (UK)By Vivien Long & Dawn Turner$399.00 USD
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A workshop to teach techniques and strategies for caring for customers.
This is a license to run...
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Word Of Mouth MagicBy Dr Martin Russell$35.00 USD
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‘Word of Mouth Magic' is THE way to do business, and this book gives you the tools and stra...
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1.7 Billion Customers Are Waiting For You! |
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Upcoming Event hosted by Ann Andrews CSP |
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Customer Relationship Management – Are We Losing The Plot?By Dr. Jim Bradley |
CRM – where is the emphasis? On the C, on the R or on the M? More and more we see the acronym CRM being bandied about in the business press, CRM ...
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Management By Walking AboutBy Guest Writer |
In this article, Stephen Lynch, Chief Operating Officer at business coaching consultancy RESULTS.com, argues that senior managers should make perso...
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Profitable RelationshipsBy Barry Urquhart |
Close relationships come at a cost. Really knowing the perceptions, preferences, expectations and buying habits of existing and prospective custome...
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