56 results found.
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A Guide to Creating or Updating Your Induction ProgrammeBy Colin Dawson$29.97 USD
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How To Ensure New Staff Know What Is Important To Your Organization Drom Day 1
Thoughts are like...
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A New Theory of Risk and RatingBy Dr. Jacek Marczyk$9.95 USD
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New Rules for Surviving in a Complex and Turbulent Economy
Giulio Sapelli, a Professor in the De...
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AssertivenessBy Bryan Edwards$36.97 USD
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Understanding The Difference Between Assertiveness, Aggression and Passivity
This course materia...
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Customer Service DiagnosticBy Bryan Edwards$36.97 USD
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Finding The Gaps In Your Customer Service Delivery
The ‘Bite Sized' series of training pro...
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Dealing With Resistance To ChangeBy Ann Andrews CSP$949.00 USD
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The Ultimate Training Solution!
We source great training products, designed by experts, so you c...
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Induction ChecklistBy Colin Dawson$29.97 USD
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How To Ensure New Employees Become Great Employees From Day 1
Has this has happened to you? You ...
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It's Just A Numbers GameBy Ann Andrews CSP$27.00 USD
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How to set up a training/consulting business from scratch.
Ann Andrews is an ex Human Resources ...
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Johnson’s Challenge - A Guide To Becoming A Team LeaderBy Colin Dawson$29.97 USD
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What To Do When You've Been Promoted Into Management And No-one Tells You What To Do
Meet Johnso...
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Laserr Guided Project InitiationBy Dr. Jim Bradley$19.95 USD
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The 6 Key Phases of Successful Project Management.
In today’s business world one of the mo...
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Leadership DiagnosticBy Bryan Edwards$36.97 USD
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A Simple and Proven Test For Leadership Skills
This product is part of the ‘Bite Sized' tr...
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Mining For Gold (e-workbook)By Michael A. Podolinsky CSP$15.00 USD
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A great little book on facilitating meetings; running training sessions and how to extract great ...
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Now This Just Won’t Do! by Outside the Box (UK)By Vivien Long & Dawn Turner$399.00 USD
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A workshop to teach techniques and strategies for dealing with poor performance.
This is a licen...
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People Capability and ValueBy Cherri Holland$17.00 USD
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Accelerating people's potential and speeding up change
For toddlers, learning is as natural as b...
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Please Listen To MeBy Vivien Long & Dawn Turner$399.00 USD
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A workshop to teach techniques and strategies for communicating effectively.
This is a license t...
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Questioning TechniquesBy Bryan Edwards$36.97 USD
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Everything You Need To Know About Asking Great Questions In Any Situation
These ‘Bite Size...
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Receptionist DiagnosticBy Bryan Edwards$36.97 USD
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Test Your Receptionist Skills
The ‘Bite Sized' series of training programmes are fully des...
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Recruitment Training ManualBy Coral Jonesse$149.00 USD
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Recruitment training will help even the smallest business simplify and standardize the recruitmen...
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Recruitment Training. Policy & Procedure ManualBy Coral Jonesse$149.00 USD
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Recruitment training is now more critical than ever. Because of potential litigation, recruitment...
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Return On Investment Made EasyBy Derek Good$25.00 USD
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Simplifying the topic of ROI
The world has frequently experienced periods of economic uncertaint...
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Seven Steps To Successful Environmental Training ProgramsBy Clare Feeney$0.00 USD
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How To Create A Successful Environmental Training Programme
Everyday workplace activities cause ...
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The Business Training BundleBy Ann Andrews CSP$97.00 USD
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We hear the old refrain ‘people are our greatest asset' yet as soon as there is a recession...
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The Creative Trainer BookBy Michael A. Podolinsky CSP$25.00 USD
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A nuggety little handbook which is culturally sensitive for trainers who want to enter the Asian ...
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The Little Yellow Book of PresentationsBy Jon Archer$16.00 USD
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The Definitive Guide to Making Great Presentations
The Little Yellow Book of Presentations is th...
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The Recruitment Training ManualBy Coral Jonesse$100.00 USD
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Recruitment training will teach your staff how to recruit effectively.
This comprehensive traini...
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The Role Play ToolkitBy Bryan Edwards$187.00 USD
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Introduction
The Role Play Toolkit makes it easy for the trainer to produce practical role plays...
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The Trend to BlendBy Colin Dawson$29.97 USD
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The 5 Star Approach to Blended Learning
Blended learning refers to a mix of different types of t...
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The Ultimate Recruitment PackageBy Coral Jonesse$298.00 USD
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This is the ultimate in recruitment solutions for your business - at a great price.
The package ...
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The Wisdom of the Customer Service RevolutionBy Colin Dawson$29.97 USD
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49 Thoughts and Ideas to Improve Your Customer Service
During a recessional period it becomes ve...
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What Customers Really Want by Outside the Box (UK)By Vivien Long & Dawn Turner$399.00 USD
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A workshop to teach techniques and strategies for caring for customers.
This is a license to run...
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You Want It WHEN? by Outside the Box (UK)By Vivien Long & Dawn Turner$399.00 USD
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A workshop to teach techniques and strategies for time management and business efficiencies.
Thi...
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Allan Mackintosh |
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Author of 'The Coaching Manager' |
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Bernadette Doyle |
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Colin Dawson |
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Author of 'Induction Checklist' |
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Derek Good |
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Author of 'Return On Investment Made Easy' |
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Dr Janet Bennett |
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Grant Shields |
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Joyce Gioia |
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Kathleen Curran |
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Robert Craven |
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Wayne Turmel |
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Author of 'Meet Like You Mean It' |
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Web Presentation Basics |
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Upcoming Event hosted by Wayne Turmel |
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What Is ROI And Are You Getting Any? |
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Upcoming Event hosted by Derek Good |
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About Us |
Read more > |
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Human Resources Management |
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How To Demotivate Employees (If You Really Want To)By Guest Writer |
‘Good To Great’ author Jim Collins identifies three primary employee demotivators.
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Being an Excellent CoachBy Gilly Chater |
By our own personal understanding the unifying principle common to every living human is: “Thought is a divine gift through which we create our rea...
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Choosing The Right Coach For Your EmployeesBy Leslie Allan |
Your coaching program can have any number of purposes.
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Culture Specific or Culture General: That is the Question!By Dr Janet Bennett |
The senior manager was about to accept an assignment in India, and eagerly approached her human resources department for information about the spec...
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E-learning Is Here To StayBy Derek Good |
E-learning is a means to provide consistency, save on travel costs, downtime of groups and provide options for pre-training, pre-employment, induct...
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How To Generate New IdeasBy Jenni Murphy-Scanlon |
Ever wondered how some people manage to always come up with different or creative ideas, while you seem to keep coming back to the same old ones?
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Taking The Strain Out Of TrainingBy Vivien Long & Dawn Turner |
If you're running a busy hotel, restaurant or bar (or any small business come to think of it) the thought of sending staff off for training is like...
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To Train Or Not To Train – That Really Is the QuestionBy Vivien Long & Dawn Turner |
Even with employers that are willing to narrow the skills gaps, can the aims of this report really be achieved given the considerations that employ...
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Transforming Customer Service From Acceptable To ExceptionalBy Stephanie E Edwards |
Customer satisfaction in the UK is at 72% but the UK Customer Satisfaction Index 2009 shows that many customers` needs are still not being met.
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Use Webinars to Add Value to Existing PresentationsBy Gihan Perera |
When I talk to some presenters about the webinars I conduct, their first response is:
"There's no way we could do our training courses by webin...
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What Is The True Cost Of Training And Development?By Vivien Long & Dawn Turner |
The fact that the government had to commission a study into training needs for UK plc seems to fly in the face of the apparent rising educational s...
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When What You Do Costs A Fortune - Stop Doing It!By Ann Andrews CSP |
A few weeks ago I spent a couple of hours with a client.
He recruits about 100 people a year for his Insurance business. He goes through a labo...
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