Top Telesales Techniques That Work Volumes 1 & 2
$62.00 USD
Selling tips sales and telesales.
In a recession people are more reluctant to spend their hard earned cash. BUT this doesn’t mean that people have stopped spending altogether! Jenny Cartwright a prominent telesales and sales trainer shows how you can change your strategy by using the phone effectively to get more sales. Interestingly, Cartwright explores why telephone calls are better than emails and gives insight into how to deal with the “I’m not interested” objection.
Jenny Cartwright is an Australian award winning telemarketer and trainer. Over a sales career spanning some 20+ years, more than 20,000 people have attended her public seminars, which she not only runs for herself but also for the Australian Telesales Association.
Following a successful career in face-to-face selling as Sales and Marketing Manager, and then an International Sales Manager for, Jenny changed direction to specialize in telephone selling.
All of which means, you are in very safe hands.
In Volume One, Jenny covers every aspect of telesales. Tips on:
- Pre-call planning and getting past the gate-keeper
- How to handle voicemail and the power of your own voice on a call
- How to open a cold call with an ‘interest grabbing' statement and the art of questioning when you are on that cold call
- How to make an appointment; developing great listening skills and words to avoid in a sales appointment
- Handling rejections and dealing with ‘price' resistance
- How to deal with people who procrastinate when making a decision and how to close the sale and how to ask for referrals after you have closed the sale
This e-book actually combines everything the reader needs to know about telesales AND face-to-face sales. It is a little bible on the whole process from start to finish - and, if you want to grow your business or your sales conversions, then it is a must-have in your collection of books.
In Volume Two, Jenny covers:
- Increase the number of calls you make per day
- Increase the number of discussions you have with decision makers by calling at better times (early or after 5pm) and leaving better voicemail messages.
- Increase the percentage of sales you close
- Think more often of what else the customer might need - i.e up sell to increase the value of the sale.
- Work out an answer for every objection you get so you are equipped to handle it each time it occurs.
Cartwright’s straight forward, no nonsense approach is bound to stir up the sales! Stand out from all the other sales people by incorporating her second volume of telephone techniques today.
IMPORTANT: This product is supplied as a winzip file. If you do not have winzip or would like to download a free trial copy please go to Winzip at http://www.winzip.com/.
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